khe88 Privacy Policy
Your personal information is completely safe with us. Through SSL encryption and strict data protection practices, khe88 is always committed to protecting your privacy.
Table of Contents
1. Introduction and Scope
khe88 ("we", "our" or "platform") is an online casino and betting platform operated for Bangladeshi players. This privacy policy applies to the khe88.cam website and all services connected to it.
The purpose of this policy is to clearly inform you of how khe88 collects, stores, uses and keeps your personal information secure. By using our platform, you are considered to have given your consent to this privacy policy.
Please read this privacy policy carefully before registering or using services on khe88. If you do not agree with any part of this policy, you are requested to refrain from using our platform.
This privacy policy should be read together with khe88's Terms and Conditions and Responsible Gaming policy.
2. What Information We Collect
khe88 collects various types of personal information to operate its services. We handle this information with care and it is never shared with third parties unless necessary.
2.1 Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification)
- National ID card or passport number
- Copy of photo ID (when required)
- Current address
2.2 Contact Information
- Email address
- Mobile number (may be linked to a bKash, Nagad or Rocket account)
2.3 Financial Information
- bKash, Nagad, Rocket or Upay mobile banking number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
2.4 Gaming Activity Information
- Game play history and results
- Bet amounts and frequency
- Promo and bonus usage records
- Account balance change logs
2.5 Technical Information
- IP address and device information
- Browser and operating system type
- Session duration and page visit records
- Login and logout times and dates
3. How We Collect Information
khe88 collects your information through various methods. Each method is described in detail below:
3.1 Information Provided Directly
When you register an account on khe88, complete the identity verification process, make a deposit or withdrawal, or contact our support team — you are providing information to us directly.
3.2 Automatically Collected Information
When you visit khe88.cam or use our platform, our servers automatically record technical information about your device. This includes IP address, browser type and usage patterns.
3.3 Through Payment Processors
When making transactions through payment services such as bKash, Nagad, Rocket and Upay, the relevant payment processor may share information necessary for transaction verification with us.
3.4 Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are described in detail in Section 6.
4. Purpose of Using Information
khe88 uses the information collected for the following legitimate purposes:
- Account Management: To create, maintain and keep your account secure.
- Identity Verification: To complete age verification (21+) and the KYC (Know Your Customer) process.
- Financial Transaction Processing: To process deposits, withdrawals and bonus payments.
- Fraud Prevention: To detect suspicious activity and keep your account secure.
- Customer Support: To resolve your issues and questions.
- Responsible Gaming: To monitor your gaming patterns and identify potential problems.
- Legal Compliance: To comply with applicable laws and regulations.
- Service Improvement: To improve our platform and gaming experience.
- Communication: To send important updates, security alerts and promotional information (only with your consent).
khe88 never sells your personal information to third parties or uses it for commercial purposes without permission.
5. Sharing Information with Third Parties
khe88 does not generally share your personal information with third parties. However, limited information may be shared in the following cases:
5.1 Payment Processors
The minimum information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, Upay and bank transfer services.
5.2 Technology Service Providers
Technology service providers required to operate our platform (such as cloud hosting and cybersecurity firms) may access limited information under contractual confidentiality agreements.
5.3 Legal Obligations
If khe88 is legally required to disclose information under a court order, regulatory authority demand or applicable law, it is obligated to provide that information.
5.4 Fraud Prevention
Information may be shared with relevant authorities to investigate fraudulent activity or to assist in preventing cybercrime.
Outside the cases mentioned above, khe88 does not sell, rent or transfer your information without permission under any circumstances.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on khe88.cam. Cookies are small text files stored on your device.
6.1 Essential Cookies
These cookies are essential for the basic operation of the platform — such as maintaining login sessions, security verification and fraud prevention. They cannot be disabled.
6.2 Functionality Cookies
These cookies remember your preferences (such as language preference and game settings) and create a personalised experience for you.
6.3 Analytics Cookies
These cookies help us understand which pages are used most and how users are using the site — which helps us improve our services. The information collected is completely anonymous and aggregated.
6.4 Cookie Controls
You can control or delete cookies through your browser settings. Please note that disabling essential cookies may disrupt some functions of the platform.
7. Data Storage and Security
khe88 has put in place industry-standard technical and administrative measures to ensure the security of your personal information.
7.1 Data Security Measures
- SSL Encryption: All data exchanged between you and our servers is protected by 256-bit SSL encryption.
- Secure Servers: Your information is stored in secured data centres where unauthorised access is restricted.
- Access Controls: Only authorised personnel can access the minimum amount of information necessary.
- Regular Audits: Our security systems are regularly reviewed and tested.
- Two-Factor Authentication: The option to add an extra layer of security to your account.
7.2 Data Retention Period
Information is retained for as long as your account is active and for as long as necessary to meet legal obligations after that. Financial transaction records are generally retained for up to 5 years. Information that is no longer needed is securely deleted.
7.3 Steps in the Event of a Security Breach
If a data security breach occurs that puts your personal information at risk, khe88 will notify you and the relevant authorities as quickly as possible.
8. Your Rights
As a user of khe88, you have the following rights over your personal information:
8.1 Right to Access
You may request from us at any time what information we are storing about you.
8.2 Right to Rectification
If any information stored about you is incorrect or incomplete, you may request that it be corrected.
8.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, due to legal obligations, we may be required to retain some information for a specified period.
8.4 Right to Object to Processing
You may withdraw your consent at any time for specific uses such as marketing communications.
8.5 Right to Data Portability
You may request a copy of the information stored about you.
To exercise any of these rights, please contact our support team. We will endeavour to respond to your request within 30 business days.
9. Privacy of Minors
khe88 provides services only to individuals aged 21 or older. We do not knowingly collect any information from minors (under 21).
Age verification is in place during the registration process. If we find that a minor has opened an account by providing false information about their age, that account will be immediately closed and all related data will be deleted.
If a parent or legal guardian believes their child has registered on khe88, please contact us immediately.
10. Policy Changes
khe88 may update this privacy policy from time to time. This policy may be revised due to changes in services, legal requirements, or technological developments.
For any significant changes, we will notify you by email or through a notice on the platform. Continued use of our platform after any changes will indicate that you have agreed to the new policy.
You can see when the policy was last updated by checking the "Last Updated" date at the top of this page.
11. Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our team provides support in Bengali 24/7.
Contact Us
Speak directly with our team about any privacy-related matter.
Response Time
Instant support is available via live chat. For requests submitted by email, we aim to respond to your data-related requests within 30 business days.
All communication can be conducted in Bengali.